At Krunchy Snacks, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we are here to help.
Eligibility for Refunds
Damaged Items: If your item arrives damaged, please contact us within 7 days of receipt for a replacement or refund.
Incorrect Items: If you receive a wrong item, we will replace it free of charge or offer a full refund.
Non-Refundable Items: Perishable goods such as food items are not eligible for refunds unless damaged or incorrect.
Refund Process
Requesting a Refund: Email us at support@krunchysnacks.com with your order number and reason for the refund request.
Return Shipping: Customers are responsible for return shipping costs unless the item is damaged or incorrect. We recommend using a trackable shipping service.
Processing Time: Refunds are processed within 7-10 business days after we receive your returned item. You will be notified via email once your refund is processed.
Exchanges
Exchange Policy: We only replace items if they are defective or damaged. If you need to exchange an item, email us at support@krunchysnacks.com.
Contact Information
Questions: If you have any questions about our refund policy, contact us at support@krunchysnacks.com or call us at 1-800-555-1234.
